April 3D Printing For Your Spring DIY
Yes, The Flower Factory occasionally offers promo codes that can be applied at checkout in the order summary. Only one promo code can be used per order, and codes typically can't be applied to flowers already on sale.
The in-store rewards program gives you one stamp per visit, and after five stamps, you receive a $10 reward for your next purchase. Rewards apply to flowers, plants, balloons, and gift items but not tax or delivery.
Orders placed by 2 p.m. in the recipient's time zone can generally be delivered same day. Saturday delivery is available for orders placed by 11 a.m. in most areas.
Yes, they offer a satisfaction guarantee with replacement or refund if you're not completely satisfied. You must notify them within 5 days of receipt for orders delivered in the US and Canada.
Contact them immediately at 818-344-8400 to check your order status. Orders already out for delivery or delivered can't be canceled, so timing is crucial for same-day modifications.
They substitute with flowers of equal or greater value to ensure timely delivery. For specific arrangements like all roses, they'll match the flower type but may change the color.
Yes, they offer both Los Angeles local delivery and nationwide shipping. Same-day delivery is available in Los Angeles and nationwide for orders placed by 2 p.m. in the recipient's time zone.
They accept major credit cards including American Express, Discover, JCB, Mastercard, and Visa, plus third-party payment services like Klarna, PayPal, and Shop.app for flexible payment options.
Yes, recipients must be over 21 and available to sign for alcohol deliveries. Gift baskets with wine or beer can't ship to several states including Alabama, Arkansas, Delaware, Kentucky, Mississippi, Oklahoma, Pennsylvania, and Utah.
The best discounts typically appear in the weeks leading up to major floral holidays like Valentine's Day, Mother's Day, and Easter when they feature seasonal promotional collections and special pricing.
The Flower Factory's delivery game can save you from those "oh no, I forgot our anniversary" moments — and the wallet-crushing rush fees that come with them. Here's how their timing works in your favor.
Orders placed by 2 p.m. in the recipient's time zone can generally be delivered same day. That's way more forgiving than most florists who cut you off at noon. Saturday delivery? You've got until 11 a.m. to get your order in.
Their delivery network covers Los Angeles locally and extends nationwide, with normal business hours running 9 a.m. to 6 p.m. During major holidays, they'll stretch delivery times until 5 p.m. to handle the Valentine's Day chaos. While there's still a delivery fee, you won't get hit with those brutal expedited shipping costs that other florists love to tack on.
Sunday delivery isn't guaranteed since most florists are closed, so don't bank on it for weekend occasions. They also can't deliver to PO boxes, and you won't get specific hourly delivery windows during peak floral holidays — but honestly, that's pretty standard across the industry.
Their in-store loyalty program is refreshingly simple compared to those complicated points systems that require a math degree to figure out.
You earn one stamp per visit to their Tarzana location, and after collecting five stamps, you get a $10 Loyalty Reward for your next purchase. The program works exclusively for in-store customers, with stamps earned once per day maximum.
Your $10 reward applies to flowers, plants, balloons, and gift items — though it won't cover tax or delivery fees. Registration is free for customers 18 and older, and your account resets to zero after redeeming your reward.
Here's the catch: accounts go inactive after one year without earning rewards, which voids any stamps you've collected. If you're a regular customer though, this program essentially gives you every sixth arrangement at a discount — not too shabby.
The Flower Factory's policies can actually work in your favor if you know how to use them.
Their Satisfaction Guarantee removes the risk from ordering flowers online. If you're not completely satisfied with your arrangement, they'll provide a replacement or refund (partial or full) when you notify them within 5 days of receipt. This policy applies to orders delivered in the United States and Canada.
Their substitution policy might be the best-kept secret for getting more bang for your buck. When your exact flowers aren't available, they substitute with blooms of equal or greater value. This applies to flower types, containers, plants, and specialty gifts.
For one-of-a-kind arrangements like all-rose bouquets, they'll match the flower type but may change the color. If add-on items like teddy bears or chocolates can't be delivered with your arrangement, they'll process a credit for those items rather than charge you for something you didn't receive.
The Flower Factory rotates seasonal collections that often provide better value than their standard offerings.
Current promotions include "Hop into Easter" arrangements and their "Blooming Passover" collection, designed for specific cultural celebrations. Their "Spring in Full Bloom" messaging highlights freshly picked, newly arrived flowers that are typically more affordable when in season.
Major gift-giving occasions they target include Valentine's Day, Mother's Day, Father's Day, graduation, and various holidays throughout the year. Unlike some competitors who rarely offer discounts, The Flower Factory tends to feature promotional pricing around these major floral holidays.
Shopping during these promotional windows can provide significant savings compared to their regular pricing. Plus, you're getting flowers that are actually in season, which means they're fresher and last longer — a win-win situation.
When you find a valid promo code for The Flower Factory, applying it is straightforward during the checkout process. Here's how to make sure your discount shows up correctly:
Keep in mind that only one promo code can be used per order, and codes typically can't be applied to flowers already on sale. If your code isn't working, double-check that it hasn't expired and that your items are eligible for the specific promotion.
Customer service is straightforward through multiple contact channels. Their team can help with order modifications, delivery questions, and satisfaction guarantee claims.
For same-day delivery orders that need to be canceled, contact them immediately to check your order status — arrangements already out for delivery can't be modified, so timing is everything.