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Macy's FAQs
How does Macy's Star Rewards program work?
Star Rewards is free to join and earns you 1-5 points per $1 spent depending on your tier. Every 1,000 points converts to $10 in Star Money valid for 30 days.
What is the free shipping threshold at Macy's?
Free shipping starts at $39 for Bronze members and $49 for non-members. Gold and Platinum members get free shipping with no minimum when using a Macy's Card.
When do Monday Markdowns happen at Macy's?
Monday Markdowns occur weekly with 40-70% off clearance items. Selection changes each week across categories like clothing, accessories, and home goods.
Can I return items bought with a Macy's coupon?
Yes, most items can be returned within 30 days regardless of how you paid. Holiday purchases get extended return windows until late January.
How do I get the 25% off first order discount?
Sign up for Macy's email list to get 25% off your first order. Valid on regular-priced, sale, and clearance items both online and in-store.
Does Macy's offer payment plans?
Yes, Klarna lets you split purchases between $10-$1,000 into four interest-free payments, charged every two weeks starting when your order ships.
What's included in the Estée Lauder gift with purchase?
The free 6-piece Estée Lauder gift comes with any $45 Estée Lauder purchase and is worth up to $152. App users get early access to this offer.
Are there extra fees for returns at Macy's?
Store returns are free. Star Rewards members get free return shipping, while non-members pay $9.99 for mail returns plus tax.
Can I use multiple coupons at Macy's?
Generally no, Macy's coupons can't be combined with other offers except when opening a new Macy's account. Check individual coupon terms for specifics.
Does Macy's price match other stores?
Yes, Macy's offers a best price guarantee. They also provide price adjustments within 10 days if an item you bought goes on sale.
How much does Macy's charge for shipping?
Macy’s charges $10.95 for continental U.S. shipping, which has a usual delivery period of between 3 and 6 business days. However, Platinum and Gold Members of the Macy’s Star Rewards program will enjoy free shipping on every purchase.
More Ways to Save Money at Macy's
Macy's has built multiple ways to help smart shoppers save at every turn. From their generous Star Rewards program to weekly clearance events, you've got plenty of options to cut costs on everything from designer fashion to home essentials. Whether you're hunting for the perfect work blazer or stocking up on beauty favorites, these strategies will help you shop smarter and spend less.
Apply a Macy's Promo Code, Step by Step
Getting your Macy's discount to show up at checkout is straightforward once you know where to look. The key is entering your code at the right moment and making sure your items qualify for the specific offer.
- Add your items to the shopping bag and click "Bag" in the top right corner
- Review your items and click "Checkout" to proceed to payment
- On the payment page, look for the "Promo Code" or "Coupon Code" field
- Enter your code exactly as provided (watch for case sensitivity) and click "Apply"
- Verify the discount appears in your order summary before completing payment
If your code isn't working, double-check that your items aren't excluded (like gift cards or certain designer brands) and that you've met any minimum purchase requirements. Some offers only work on regular-priced items, while others apply to sale merchandise too.
Earn Star Money with Every Purchase
Macy's Star Rewards program is genuinely one of the better loyalty setups in retail. It's free to join, and you start earning points immediately that convert to real spending power.
Here's how the earning structure breaks down:
- Bronze members: 1 point per $1 spent (free to join)
- Silver members: 2 points per $1 spent (Macy's cardholders, $1-$499 annual spend)
- Gold members: 3 points per $1 spent (Macy's cardholders, $500-$1,199 annual spend)
- Platinum members: 5 points per $1 spent (Macy's cardholders, $1,200+ annual spend)
Every 1,000 points converts to $10 in rewards that you can spend on merchandise. Your rewards are valid for 30 days from when they're issued, so you'll want to use them relatively quickly. The program works across Macy's stores, Macy's Backstage, and macys.com, giving you flexibility in how you shop and earn.
Star Money Bonus Days and Special Challenges
Beyond regular earning, Macy's runs special promotions that can accelerate your rewards. During Star Money Bonus Days, you'll earn points faster than usual. They also run targeted challenges like their current Star Money Challenge, where you can earn an extra $10 in Star Money (1,000 bonus points) by making qualifying purchases from specific categories like cosmetics, women's swimwear, luggage, kids' clothing, or Macy's Backstage.
Free Shipping Thresholds That Actually Make Sense
Macy's shipping structure rewards loyalty while keeping thresholds reasonable for everyone. Your Star Rewards tier determines how much you need to spend for free standard shipping.
- Platinum and Gold members: Free shipping with no minimum when using a Macy's Card
- Silver members: Free shipping on orders $25+ when using a Macy's Card
- Bronze members: Free shipping on orders $39+
- Non-members: Free shipping on orders $49+
These thresholds exclude gift wrap charges, gift card purchases, and tax. If you're shipping furniture, mattresses, or rugs, different rules apply, and some oversized items carry additional surcharges regardless of your order total.
Same-Day Delivery and Express Options
For when you need items fast, Macy's offers same-day delivery in select zip codes. Orders placed by noon local time typically arrive the same day, while orders after the cutoff arrive next day. The fee is $15 for orders $25 or more, or $25.95 for orders under $25. Orders over $500 require a signature upon delivery.
Up to 70% Off During Monday Markdowns
Monday Markdowns are Macy's weekly clearance event where prices drop 40-70% on select items. This isn't a random sale—it's a systematic way Macy's moves seasonal inventory while giving shoppers predictable savings opportunities.
The selection changes weekly, covering everything from women's work wear and accessories to home goods and shoes. For even deeper discounts, check the Last Act sections, which feature final markdowns on items that are being discontinued or are end-of-season.
Catch Flash Sales on Shoes, Furniture, and More
Beyond Monday Markdowns, Macy's runs targeted flash sales that focus on specific categories:
- Women's shoes: Up to 60% off select styles
- Dresses: Under $150 pricing on trending styles
- Furniture: 20-50% off statement pieces
- Mattresses: 20-60% off select brands
- Rugs: 55-65% off area rugs and runners
Free Beauty Gifts Worth More Than Your Purchase
Macy's gift-with-purchase offers in beauty are legitimately impressive. The current Estée Lauder promotion gives you a free 6-piece gift (worth up to $152) with any $45 Estée Lauder purchase. That's more than triple the value of what you're spending.
These beauty gifts typically include deluxe samples and sometimes full-size products from popular lines. App users get early access to these offers, which is smart since the best gifts often sell out quickly.
Pay in 4 Interest-Free Installments with Klarna
Macy's partners with Klarna to let you split purchases between $10 and $1,000 into four equal, interest-free payments. Payments are automatically processed every two weeks after your first charge when the order ships.
You can use Klarna online by selecting it at checkout, or in-store by creating a digital card in the Klarna app. The digital card works for multiple purchases within 24 hours of creation. Note that you can't use Klarna for gift cards or Beauty Box subscriptions.
App-Exclusive Perks and Price Alerts
The Macy's app isn't just a mobile version of their website—it's got features that can save you money. Price-drop alerts let you track items you're interested in, so you'll know when they go on sale. The price-check feature works anywhere in store, helping you make sure you're getting the best deal.
App users also get early access to new arrivals and exclusive offers like the Estée Lauder gift-with-purchase. Macy's Pay through the app speeds up checkout, and you can manage your Star Rewards account on the go.
Flexible Returns with Holiday Extensions
Macy's accepts most returns within 30 days of purchase, either by mail or in stores. During holiday season, they extend this significantly—purchases made starting in early October can be returned until late January.
Store returns are always free. For mail returns, Star Rewards members get free return shipping, while non-members pay a $9.99 return shipping fee. Items need to be in original condition with tags attached. Cosmetics and fragrances can be returned even if gently used, which is more generous than many retailers.