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Royal Mint Bullion FAQs
Does The Royal Mint Have A Rewards Program?
Yes, The Royal Mint does have a rewards program called Mint Marque. When you join Mint Marque, you'll get access to exclusive events, have a dedicated account manager, and enjoy additional perks like the Coin Finder service, invitations to coin design focus groups, and discounted entry at The Royal Mint Experience. There are four tiers of membership: Bronze, Silver, Gold, and Platinum. Eligibility depends on your annual spend at The Royal Mint. To join, request a call back from the account management team.
What Is The Return Policy at The Royal Mint?
The Royal Mint accepts returns or exchanges for commemorative or historic coins or gifts within 30 days of purchase. Items must be in original condition, including packaging. Start a return through your Royal Mint Customer Account or via the Returns page. Unfortunately, you cannot return or cancel a bullion order per the Consumer Contracts Regulations 2013. If you have concerns about the quality of your bullion, please reach out to The Royal Mint customer service team.
Does The Royal Mint Provide Free Shipping?
Yes, The Royal Mint offers free shipping for all orders within the UK. Orders are sent via Royal Mail Tracked48 and are typically delivered 2-3 days after shipping. International orders have shipping fees starting at £14 and are sent via DHL Express Worldwide. Orders typically arrive 2-5 days after shipping. Exact delivery charges vary based on destination, weight, and size of the packages.
Why We Love The Royal Mint
Trusted by monarchs and government for over 1,000 years, The Royal Mint has a prestigious history in crafting coins and bullion. While technology has changed greatly since The Royal Mint's founding, the company remains dedicated to precision and high-quality craftsmanship. In addition to creating and distributing coins, blanks, and official medals for the United Kingdom, The Royal Mint also makes coins and medals for over 30 countries each year, making the company the world's leading export mint. Whether you’re looking to invest in bullion bars or digital gold or collect circulating, historical, and commemorative coins, The Royal Mint is proud to be of service.
How To Apply The Royal Mint Coupon Code
- Select the item(s) you’d like to purchase and click the green ‘ADD TO BASKET’ button.
- Find the 'Add a promotional code' text next to the tags icon and click the plus sign across from it.
- Enter your The Royal Mint coupon code in the blank box with the ‘Enter code’ text.
- Click the dark blue ‘GO!’ button.
- Click the dark blue ‘PROCEED TO CHECKOUT’ button.
- Proceed to checkout.
- You’ll have another opportunity to add a The Royal Mint promo code if you have not done so already: Find the 'Add a promotional code' text next to the tags icon and click the plus sign across from it. Enter your The Royal Mint coupon code in the blank box with the ‘Enter code’ text. Click the dark blue ‘GO!’ button.
How To Contact The Royal Mint
Do you have general questions? Then visit the Royal Mint Bullion FAQs page. For additional questions about an existing order or service, please reach out via:
- Contact form:
- Visit the ‘Help’ page.
- Fill out the ‘Email Enquiry' form.
- Click the blue ‘SEND ENQUIRY’ button.
- Live chat:
- Click the blue chat bubble icon in the bottom right corner of the screen.
- Phone:
- 0800 032 2154 (UK number)
- +44 345 600 5014 (Calling from outside of the UK)
- Sunday - Saturday (7 AM - 10 PM GMT)
- Email:
- Customer Service Team: [email protected]
- Operating Hours: [email protected]
- Circulating Coin Sales Team: [email protected]
- Social media: