April Style Starts at Naadam — Come See What's New!
Yes, Naadam provides free Ground Shipping within the Continental US on orders of $175 or more. Orders under $175 typically incur standard shipping charges.
Yes, Klarna splits purchases between $10-$1,000 into four interest-free installments. You need a US-issued card, US billing address, and must be 18 or older to qualify.
New subscribers get 15% off their first order when they sign up for Naadam's email newsletter. The discount code typically arrives within minutes of subscribing.
Returns and exchanges are accepted within 14 days of delivery. Standard refunds incur a $12.75 fee, but returns for store credit or exchanges are completely free.
Express shipping costs vary by order size:
Orders must be placed by 12:00 PM EST for same-day processing.
No, final sale items including discounted merchandise, gift cards, and personalized items cannot be returned or exchanged. Regular-priced items follow standard return policies.
Naadam e-gift cards never expire and can be redeemed online and in NAADAM stores. Digital gift cards are emailed to you for immediate use.
Instant Exchange lets you receive a replacement item immediately without waiting for your return to process. A temporary $1 hold is placed until the original return arrives.
Customer service responds to emails within 24-48 hours, Monday through Friday. Contact them at [email protected] for order questions or sizing assistance.
No, most Naadam promotional offers cannot be stacked or combined. Newsletter signup discounts typically only work on full-priced items, not sale merchandise.
Naadam's built their entire business around making luxury cashmere more accessible, and their saving opportunities reflect that mission. From flexible payment plans to strategic shipping thresholds, every policy seems designed to help you afford better cashmere without breaking the bank. Here's how to navigate their deals like a pro and stretch your dollar further on premium pieces.
Getting your Naadam promo code to work is straightforward once you know the steps. The key is timing — apply your code after you've added everything to your cart but before you finalize payment.
If your code isn't working, double-check that you're not trying to stack multiple discounts — most Naadam offers can't be combined. Also, newsletter signup discounts typically only work on full-priced items, not sale pieces.
Naadam's shipping structure rewards bigger purchases in a smart way. While you'll pay $19.99 for 2-Day Shipping on smaller orders, that drops to just $9.99 once you hit $175. Same goes for Overnight Shipping — it's $34.99 normally but only $29.99 for orders over $175.
This isn't just about saving on shipping costs. If you're planning multiple Naadam purchases anyway, bundling them into one $175+ order saves you money twice: once on shipping, and again by qualifying for free standard delivery. Plus, orders placed before 12:00 PM EST ship the same business day, so you're not waiting longer for that convenience.
Klarna integration makes Naadam's premium pieces surprisingly manageable. Instead of paying $428 upfront for that Super Luxe Cashmere Fisherman Cable Turtleneck, you can split it into four payments of $107 each, spread over six weeks with zero interest.
Here's how the math works: your first installment processes when your order ships, then Klarna automatically charges your card every two weeks for the remaining three payments. You'll need a US-issued debit or credit card, US billing address, and must be 18 or older. Orders between $10-$1,000 qualify, which covers virtually everything in Naadam's catalog.
The smart play? Use Klarna for investment pieces like their Luxe Cashmere collection, where the quality justifies the price but the upfront cost might sting. Just remember that late payments can trigger fees up to $7, so make sure your payment method stays current.
Naadam's newsletter discount is one of the easiest ways to save, especially if you're new to the brand. Simply enter your email address in their "Stay in the know" signup box, and you'll receive a 15% off code for your first purchase.
This discount works on full-priced items across their entire range — from the $98 Original Cashmere Sweater to their premium Luxe Cashmere pieces. On a $238 Signature Cashmere Boxy Cardigan, that 15% saves you nearly $36. The code typically arrives within minutes of signing up, so you can use it immediately.
Beyond the welcome discount, subscribers get early access to seasonal sales, exclusive offers, and notifications about new product launches. Given how quickly their limited-edition colors sell out, that early access can be worth more than the initial discount.
Naadam's return policy has a clever incentive built in: while standard refunds incur a $12.75 fee, returns for store credit or exchanges are completely free — because absolutely nobody likes paying just to try something on.
The exchange process is particularly customer-friendly. Their "Instant Exchange" option lets you receive your new item immediately without waiting for the original return to process. Naadam places a temporary $1 hold on your payment method, then removes it once they receive your return within 14 days.
You get up to two free exchanges per order before any fees kick in. For a third exchange, you'll pay that $12.75 fee, but most customers find their perfect fit within the first two tries. Just make sure items are unworn, unwashed, and still have original Naadam tags attached.
Naadam's current clearance section features some genuinely impressive markdowns, especially on their premium lines. The Cashmino Honeycomb High Neck Henley dropped from $248 to just $74 — that's 70% off a piece that would cost significantly more at traditional luxury retailers.
Other standout deals include the Luxe Cashmere Hoodie at 50% off (now $199.80 from $398) and The Sustainable Puffer at 55% off ($116.10 from $258). These aren't low-quality clearance items — they're previous season colors or overstocked sizes of the same premium pieces Naadam sells at full price.
The catch? Sale items are final sale, meaning no returns or exchanges. But if you know your Naadam sizing from previous purchases, these clearance prices make luxury cashmere incredibly accessible. Just remember that popular sizes in neutral colors tend to sell out quickly at these price points.
Need help with your order or have questions about sizing? Naadam's customer service team responds to emails within 24-48 hours, Monday through Friday.
For faster resolution of common issues, check your account dashboard first — you can track shipments, initiate returns, and update payment methods without waiting for email responses.