Stay Connected With Digicel

To get a great price on your mobile package abroad, find a voucher from our selection to suit your needs, then click through the instructions that follow to be taken to your preferred deal online. When you’ve got a promo code, click the ‘Top Up’ options in the ‘Select Product’ category of the online top up page, then unfold the ‘Use promo code’ option.
Not a problem, you can set up regular top-ups to go into a designated number either daily, weekly or monthly on a specified day or date. These can be set up and deleted at any time through the ‘Top Up methods’ option when logging into your account.
No administration or exchange fees are incurred when using Digicel to top up, wherever you are in the world.
Once you’ve arranged and paid through a mobile top up, your account should receive an immediate notification via email which will include all the details of your payment. If you do not receive this, please contact customer services.
Unfortunately, any and all sales bought through Digicel Top Up are final. Ensure all the details of your entry are correct before proceeding, as these cannot be altered once payment has been authorized.
Whilst Digicel Top Up themselves have no dedicated phone line, you can live chat with them immediately through the ‘Need Help?’ option on the main page. Alternatively, send your query through to [email protected] and you should receive a response shortly.
Write to:
The Digicel Building
14 Ocean Boulevard
Kingston, Jamaica